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This story is from October 25, 2024

Watch: Mumbai traffic police releases guide on spotting tampered autorickshaw meters

| TOI Tech Desk | TIMESOFINDIA.COM | Oct 25, 2024, 12:14 IST
Mumbai Traffic Police has released a widely-viewed video guide to... Read More
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High autorickshaw fares are a frequent frustration for commuters in Mumbai. To address this, the Mumbai Traffic Police recently released a helpful video guide, now viewed over 388,000 times, that demonstrates how to detect potentially tampered auto rickshaw meters to avoid overcharging. In the video, a police officer points out a telltale sign of tampering: if the light blinks or remains visible after turning off the meter, it likely indicates manipulation.

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Shared on X (formerly Twitter), the video is part of the department's effort to empower commuters with practical knowledge on spotting unfair practices and taking action. The police also shared contact details for reporting suspicious meters to local Regional Transport Office (RTO) helplines and assured the public of strict action against drivers found guilty of tampering, including permit cancellation and vehicle seizure.





Mumbai traffic police reveals how to spot a tampered autorickshaw meter


In the video, a police officer explains a primary sign of tampering: if the meter’s light blinks or remains on after turning off the meter, it’s likely been manipulated. This simple tip aims to protect commuters from unfair charges. The police provided contact details for reporting faulty meters. Passengers can reach out to Regional Transport Office (RTO) helplines:

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  • RTO Mumbai Central: 9076201010, mh01taxicomplaint@gmail.com
  • RTO Mumbai West: 9920240202, mh02.autotaxicomplaint@gmail.com



The department has initiated legal action against drivers involved in tampering. Measures include filing a First Information Report (FIR), seizing tampered vehicles, and revoking permits, barring drivers from further operation.


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Public reaction and suggestions to the viral video


The awareness video has sparked significant discussion, accumulating over 388,000 views. One user proposed, "Replace meters with a mobile app for journeys to prevent manipulation." Another commented, "Electronic meters have been tampered with for years," expressing concerns over traffic management’s response.





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