How BluSmart’s promise of a green revolution went up in smoke

Anmol and Puneet Jaggi were celebrated as the poster boys of India’s cleantech revolution for being the face of the much-loved cab service BluSmart. But behind the scenes, they were allegedly misleading investors, lenders and regulators

When BluSmart first hit the roads in June 2019, it made quite a statement. Positioned as India’s first all-electric ride-hailing service, it arrived with the promise of transforming urban mobility. For consumers tired of the incumbent app-based duopoly’s practice of exorbitant surge pricing, messy cars, and those frustrating “driver cancelled” notifications, BluSmart brought a breath of fresh (and emission-free) air. The clean fleet of company-operated electric cars with salaried drivers (as opposed to driver-partners with varying degrees of commitment) won over passengers quickly. Many became loyalists.
“The reason I loved BluSmart was because with other apps you didn’t know if they would turn up or not, and even after they did there was no guarantee on how the driver would be. I used BluSmart a lot for airport trips,” says Nakul, a Bengaluru-based restaurateur.
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