‘System intervention’: What Infosys is doing to ensure 10-day work from office by employees

Infosys work from office rules: Infosys, the second-largest software services firm in India, has issued a directive on Wednesday requiring its technology staff to comply with the work from office for 10 days monthly mandate, aiming to increase on-campus attendance.
Infosys has implemented a new attendance system via a mobile application that mandates employees to be physically present at their designated office locations for at least 10 days monthly. The system will not automatically approve work-from-home requests, according to a senior staff member who requested not to be named.
A colleague mentioned this requirement is primarily driven by project needs rather than departmental demands.
Department heads at the Bengaluru-based organisation sent emails to their team members, instructing them to restrict their work-from-home requests starting March 10, according to sources who spoke to ET.
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The email reportedly said: "To support this, starting March 10, 2025, system interventions will be implemented to limit the number of work-from-home days that can be applied each month. These measures are designed to ensure compliance with the new hybrid work requirements while maintaining flexibility for employees."
A senior executive explained that this systematic approach aims to foster better team collaboration whilst maintaining workplace flexibility.
The email further said: "As you know, our hybrid work model expects employees to work from the office for at least 10 days a month, or as per business requirements, whichever is higher."
This directive specifically affects staff at job level 5 (JL5) and below, encompassing team leaders, software engineers, senior engineers, system engineers and consultants. Whilst JL6 and above positions, including managers, senior managers, delivery managers and senior delivery managers (excluding vice presidents), are not included in this mandate.
Another staff member expressed concerns about the policy, noting that remote work had provided benefits in terms of reduced travel time and physical strain. They suggested this might affect work output for certain individuals.
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Internal sources indicate that failing to meet the office attendance requirement by one or two days would result in deductions from the employee's leave allocation.
In comparison, TCS, Infosys' primary competitor, has linked employees' variable compensation to their adherence to a five-day office attendance policy.
The shift towards office-based work follows the pandemic period when tech firms adopted remote working. Factors including economic slowdown, concerns over employee moonlighting, and efforts to strengthen workplace culture have prompted Infosys and other tech companies to implement office attendance policies.
On November 20, 2023, Infosys launched its return-to-office initiative. The company designated specific weeks per quarter as "in person collab" weeks, requiring complete team presence for collaborative activities.
Wipro, another Bangalore-based competitor, maintains a hybrid arrangement requiring staff to work from office thrice weekly, with an additional provision of 30 days remote work annually.
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