An immersive experience, to timely deals and quick assists, Artifical Intelligence (AI) is set to help navigate the Black Friday Cyber Monday sale and make it more shopping-friendly. While the techn has been having its evolution in the online shopping space, here’s what it's doing to enhance your experience.
What does AI help you with?
*Personalised recommendations
*Dynamic pricing, real-time deals,and special discount alerts
*Chatbots for 24/7 assistance
*AI-powered Augmented Reality (AR) tools making online shopping more interactive with virtual try-ons
*Bridging accessibility gaps with 'voice-to-text' features that allow visually impaired users to navigate websites, while real-time language translation ensures regional language support
*Behind-the-scenes inventory management helping retailers predict popular items, and restock on time
Price fluctuations are one of the most dynamic aspects of BFCM, and AI ensures shoppers get best deals
Rahul Mishra, e-commerce consultant
How to make the most of AI?
*Download retail apps with AR features that offer virtual try-ons
*Turn on price alerts to track the best discounts
*Use chatbots to make specific and detailed queries
*Many chatbots support multiple languages for efficient communication
AI gives insights that go beyond basic preferences, it’s like having a shopping assistant who knows your style
Devansh Gopala, product analyst