has officially confirmed the delay in the global rollout of its highly anticipated One UI 7 update, just days after releasing it. Last week, the South Korean tech giant started rolling out the latest Android 15-based update for its flagship models, including the Galaxy S24 series, Galaxy Z Fold 6, and Galaxy Z Flip 6 as well as some A-series models. While the company confirmed the pause, it did not explain the decision. Samsung has also yet to announce any plans to release a fix for users who have already installed the One UI 7 update.
In a statement to Android Authority, a Samsung spokesperson said:
“The One UI 7 rollout schedule is being updated to ensure the best possible experience. The new timing and availability will be shared shortly.”Rumours suggest the move follows user complaints—particularly from Galaxy S24 owners—about a bug that prevents them from unlocking their devices. Initially rolled out with a detailed schedule via Samsung’s Community app in Korea, the Android 15-based update now faces further delays, leaving users waiting once again.
Samsung confirmed pausing the rollout after a leaker named Ice Universe took to the social media platform X (earlier Twitter) to reveal the same. Discussions about the halted One UI 7 update also recently surfaced on Samsung’s Korean forums.
In his X post, the leaker wrote:
“Sudden! After the Korean Galaxy S24 series firmware was pushed, a serious bug was found, which led to the suspension of the push plan in all other countries, including China.”Samsung One UI 7 bug may be locking users out of their devices
Later on, he shared another post to claim:
“The reason for the delay in the Galaxy S24 push is that users of the official version of One UI7 of the Korean S24 series found that "they could not be unlocked normally in some cases." Samsung urgently reviewed the firmware withdrawal in other countries. Have you ever encountered a bug where your Galaxy phone occasionally cannot be unlocked?”According to a report by The Verge, the update has been removed from Samsung’s servers as the latest firmware version for several Galaxy devices, with previous patches now showing in its place.