Deepinder Goyal responds to Gurgaon woman's thanks note on Blinkit's ambulance service

A Gurgaon woman has credited Blinkit's 10-minute ambulance service for saving her grandfather's life. In a post shared on professional networking platform LinkedIn, Komal Kataria praised the quick response and professionalism of the ambulance staff, who arrived within minutes of her call and provided essential medical assistance, stabilising her grandfather before reaching the hospital. Kataria also highlighted the compassion and integrity of the staff, who refused to accept any extra payment. Blinkit launched its 10-minute ambulance service in Gurugram in January to provide swift and reliable medical assistance.



In her LinkedIn post, Kataria wrote: “When Every Second Counts, Blinkit Ambulance Delivers.
A few days ago, I experienced something that completely changed my perspective on emergency medical services.
My grandfather needed urgent medical attention, and we called Blinkit Ambulance. I expected the usual long wait, chaotic rush, and unclear processes. But what happened next left me in awe.
Within minutes, the ambulance arrived—faster than any traditional service I’ve seen. The paramedics and staff were incredibly professional, carrying out on-the-spot tests (BP, sugar, oxygen levels) and ensuring stabilisation before we even reached the hospital.
What stood out the most? Their compassion and integrity. They didn’t just drop us off and leave. They stayed until the doctor arrived, providing a detailed handover of my grandfather’s condition. When my mother, out of gratitude, tried to offer them money off the books, they politely refused.
It’s rare to see such professionalism, speed, and humility combined in emergency services. Blinkit isn’t just revolutionising quick commerce—it’s redefining emergency response.
Kudos to the team for setting a gold standard in urgent care and human kindness.”

Replying to the post, Zomato co-founder and CEO said: “I am so glad we were able to help. Wishing your grandfather a speedy recovery 🤗”
The reply was also followed by another comment by Kataria where she noted: “Thanks, Deepinder! Blinkit Ambulance was a lifesaver—literally. Huge respect for what you’re building!”